About

About Keystone

Keystone was established in 1969 as a private, not-for-profit organization that serves as the Act 301 (1973) substance abuse authority in York County, South Carolina. Keystone offers internationally accredited and licensed services – including education, prevention and treatment (both outpatient and inpatient) -- to meet the needs of individuals, families, and groups in York County and surrounding areas experiencing alcohol and/or drug related problems.

Keystone Substance Abuse Services is the county's largest provider of treatment and prevention services. Keystone is internationally accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) and adheres to the definition of addictive disease as developed by the American Society of Addiction Medicine (ASAM) and the standards for service placement. Keystone is a charter member of Behavioral Health Services Association of South Carolina. The South Carolina Department of Health and Environmental Control and the South Carolina Department of Alcohol and Other Drug Abuse Services annually inspect Keystone.


Keystone provides priority services to IV substance users and pregnant women.


 

OUR MISSION

Promoting health, hope, and healing to those impacted by substance use disorders.


OUR VISION

Keystone will remain at the forefront of a recovery oriented system of care by addressing the complex public health issues associated with substance use. We will generate economic development and improve the quality of life in the community by:

• Expanding the range of health services offered;

• Supporting the delivery of evidence-based prevention,
intervention and treatment practices;

• Decreasing costs of healthcare and criminal justice;

• Increasing educational and vocational success; and

• Partnering to strengthen service accessibility to those in need.


OUR CORE VALUES































CLIENT SATISFACTION






During the course of treatment clients may be asked to complete a survey regarding your satisfaction with services. There are also client suggestion boxes in each building and we welcome your input. Once a client complete services, with their consent, a Keystone representative may call to gather information about satisfaction and progress after discharge.

















Areas covered by the survey include, but are not limited to, alcohol and other drug (AOD) use in the past thirty days, AOD use to intoxication, living arrangements, employment status, arrest information, school suspensions and expulsions if applicable, satisfaction with services and medical, mental or AOD treatment within the past thirty days. In addition, Keystone asks at post discharge six supplementary program-specific questions. Most questions are Likert scaled, with a few questions on a two-point scale (yes/no). 















Core measures are maintained by the agency and are measured through anonymous client satisfaction surveys, mailings and interviews. Results are compiled each quarter and in an Annual Performance Evaluation and Outcome Management Report.















Client satisfaction by agency-wide internal survey for FY15 resulted a 95.12% satisfaction rating out of 100%.















































CLIENT
OUTCOMES

 

Client Treatment Outcomes-70-110 days post discharge

Indicator

FY16 4th Qtr-Keystone

FY16 4th Qtr-State (est)

No Alcohol Use in past 30 days

95%

67%

No Drug Use in past 30 days

97%

74%

No Tobacco Use in past 30 days

0%

10%

No Emergency Room Use in past 30 days

97%

94%

Employed

71%

77%

Independent Living

75%

82%

Not Arrested

99%

95%

Students Not Suspended/ Expelled in past 30 days

 

99%

 

99%

Would You Recommend the Agency to a Family Member or Friend?

 

97%

 

98%

Overall Client Satisfaction

92%

94%

 




 

INFORMATION REQUESTS


Not-for-profit organizations, by their nature, exist to serve the public good. They have a legal and ethical obligation to conduct their activities in a way that ensures their accountability and is transparent, or clearly evident, to the public. Communication to the public about Keystone's mission, activities and decision-making is intended to be open and timely. Requests for information about Keystone can me made via info@keystoneyork.org.




KEYSTONE IS ACCREDITED BY














LEARN MORE ABOUT THE CARF INTERNATIONAL ACCREDITATION PROCESS